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Online Privacy Statement

The Australian Yarn Company Pty Ltd ("AYC") is committed to good information privacy practices and maintaining your privacy when you visit our website. This Privacy Statement applies to all users of this website.

Collection, Use and Disclosure

When you access this website, we may make a record of your server address, domain name, browser type, the date, time and duration of your visit, the pages you accessed and the previous site you visited. This information is collected for statistical and security purposes and to assist us to improve our website.

If you register to use our website or subscribe to our online services, we will ask you to provide your name, e-mail address and other information about yourself in order to personalize your journey within our website and to alert you to special offers that may interest you. We will also collect other information that you provide to us voluntarily as part of our online surveys.

We will not disclose your name, e-mail address or any other personal information that you voluntarily provide to us to any third party without your consent, unless required to do so by law. We may transfer your personal information to other departments within ACS in order to meet the purpose for which you have submitted the information.


Your web server may receive cookies from our web server in order to improve the functionality of our website and for security purposes. Cookies are small files of information which monitor your visit to our website. These cookies expire when you exit your web browser and are not stored on your hard drive. Most web browsers allow you to disable cookies on your computer. The AYC website does not store any personally identifiable information in cookies.


Although AYC uses reasonable technological security measures and storage procedures to protect your personal information from misuse or alteration, we cannot guarantee the secure transmission of your personal information across the Internet.


If you believe that any of the personal information held by AYC about you is incorrect, incomplete or not up-to-date, please write in the first instance to Customer Service, The Australian Yarn Company Pty Ltd, 4 Lansell St, Bendigo, Victoria 3550,  or if you would like to unsubscribe from our online services you may do so at any time.

Further Information

If you have any comments or questions about our Online Privacy Statement, please write in the first instance to the Chief Executive Officer, The Australian Yarn Company Pty Ltd, 4 Lansell St, Bendigo, Victoria 3550